The Medical Concierge® | 1 Thing Everyone Forgets to Plan on Their Disney Vacation

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Personalized Healthcare on Vacation

This is the new era of medicine! It’s time for something like this in our day and age. Technology has been rapidly innovating – why hasn’t our healthcare structure?  The Medical Concierge® is here to make you totally rethink “seeing the doctor”.

In a time where healthcare is evolving for the patients and caregivers comes a novel idea that appeals to both sides. Concierge medicine is the idea of bypassing the urgent care/doctors office/emergency room for simple nonlifethreatening medical needs. Maybe you think you have the flu, you have a wound or maybe you just want to get evaluated by a doctor to see if you really NEED the emergency room. Fear is the worst part of being sick and hearing a physician tell you, “It’s ok, it’s nothing serious, I’ll write you a script and you’ll be fine in a couple days.” is the biggest sigh of relief you can hear. But what if you didn’t need to travel to the doctors office? What if the doctor came to you? This is the incredible concept behind The Medical Concierge®.

The Medical Concierge is based out of Orlando and mainly serves the tourists that come to central Florida for theme parks and entertainment. The medical concierge doctors will come to your hotel, resort or vacation home to provide medical assistance 24 hours a day, 7 days a week! They also have a clinic/urgent care that you can visit 8am-8pm. It is located conveniently between Universal Studios and the Disney World area.

 

 

Humble Beginnings

I spoke with Susan Gentry, the CEO of this incredible company and was completely blown away by her story. Susan started this company when she was a young RN (nurse) and a single mother in the 1980s. She conquered every obstacle life could throw at her and has come out on top. She is quite the “superwoman” and it was an inspiration to meet her. She takes pride in the exclusivity of her business and how she “saves the travelers vacation and memories”.

Susan saw the need for a more private healthcare setting while she was working in the Emergency room and saw many tourists come in for simple needs (sun burns, dehydration, bug bites, sprains). These patients were mixed in with the strokes, heart attacks and traumas. The less critical patients were frustrated with wait times and the interruption of their vacation. She enlisted the help of 2 physician friends and she started a brand new company! They began doing house calls and as needs grew – so did the business.

Now 38 years later, Medical Concierge works with the hospitality businesses in Orlando to ensure that when the unexpected happens, the level of cordiality is maintained. If you are paying $400+ to stay in the best hotel possibly – and you become ill or have an accident – you might not have to leave all the luxury and step into an emergency room. Let a physician from Medical Concierge come to you. They will examine you, diagnose you, & bring you the medications you need. There are also many staffed interpreters for the international travelers as well.

There are a total of 12 physicians and they can help you with anything from a chipped tooth, to IV fluids, breathing treatments or wound care. While Medical Concierge works mostly in non-emergency situations, they can also help you plan your vacation ahead of time for someone who already has medical needs. For example if you need dialysis set up, or medical equipment when you are visiting the Orlando area. Literally anything you can think of, Medical Concierge has you covered.

Click HERE to read my nursing focused post on Concierge Nursing.

How does this work?

So let’s play the worst case scenario: You are on vacation and you or one of your loved ones falls ill. You don’t want to drive to the urgent care or emergency room so you decide to call The Medical Concierge. at 1(855)-932-5252.

After contacting the medical personnel, they evaluate your needs over the phone using your description of symptoms.  Staff then coordinates which physician will come out to see you at your hotel, resort, or vacation home.

When the doctor arrives they will perform tests to diagnose and then treat you. They can even prescribe the appropriate scripts and deliver the medications straight to you! You don’t even need to leave your bed! If necessary, the doctor will also perform follow up visits to check up on you. This sounds like how healthcare SHOULD work! Right?

Now if you have something more serious or life threatening, The Medical Concierge will assist you to the nearest emergency room for evaluation.

What Services & Equipment do they provide?

The most common services provided by The Medical Concierge are breathing treatments, simple wound care, diabetic evaluation, Influenza screening, IV Therapy for dehydration, laboratory testing, Mobile X-Ray & Ultrasound, Prescription Services & delivery.

Physicians specialities that The Medical Concierge provides includes Family medicine, Dental services, Chiropractic, Dermatology, OB/GYN, Ophthalmology, Orthopedic, Psychiatry, Pediatrics.

Another neat accommodation The Medical Concierge provides is medical equipment. If you need medical equipment on your vacation, The Medical Concierge can schedule a rental in advance and delivery it to your hotel! (motorized scooters, oxygen tanks, wheelchairs, etc.)

I know what you’re thinking, concierge medicine is only for celebrities and must cost fortune! Nope! The Medical Concierge takes most insurances and if necessary will provide you with a medically coded receipt. There are also self-pay prices that are set with a traveler’s budget in mind. Travelers insurance is a big chunk of the billing in this company. It is always wise to purchase travelers insurance when traveling internationally. Medical Concierge can confirm this! You never know whats going to happen and you don’t want it to ruin your vacation.

A little infection, illness or injury can really put a stop to the fun on your holiday. Don’t let anything ruin the vacation you worked so hard to take! The Medical Concierge can get you taken care of and back to the festivities!

Call to schedule a Doctor House Call: 1(855)-932-5252
The Medical Concierge®

xo